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Customer Insight Specialist


Customer Insight Specialist at Bonava Group

The way we work
At Bonava, we challenge ourselves every day, driven by a passion to create happy neighbourhoods for the many. We strive towards high set goals and have lots of fun along the way. We’re a large international company with a familiar feel. Together, we offer a wide array of expertise and a place where you can grow

We have the courage to try new ideas and ways of working. Together we will develop our processes, our methods and cooperation models to set new prerequisites and lead the development of our industry

Your role
The Customer Insight Specialist will work closely together with Head of Customer Insight and Customer Insight specialists across all eight markets in development of new platforms and initiatives on the journey to become an insight driven company that disrupts the market by the customer focus

The Customer Insight Specialist will have the responsibility for the launched CI tools and continuous surveys conducted within Bonava Group. This includes day to day management, maintaining and optimizing to ensure quality, analytic support, identifying opportunities for improvement and rich contacts with internal stakeholders and external partners, to maximize the benefit of the data to drive implementation and development of Customer insight activities and knowledge

Your profile
You have the ability to see the full picture while at the same time paying attention to details, analyzing data combined with an overall business perspective. With persistency drive the Customer Insight area, identifying solutions and new ways forward, and want to work in a successful, international and expansive company in a role where you can make a difference in driving and implementing the Customer Insights in the Bonava Group

You will cooperate cross functions with stakeholders on different levels in the organization and need to have the ability to build strong relations with good communication skills

You have a relevant academic degree in Marketing, Communication, Social sciences or similar and at least 3 years of experience from a similar position or as a consultant working with Customer Insights. You have a good understanding of market research, research methodology and statistics. As a person you have a positive attitude, are analytical and grounded, with good ability to communicate with people on different levels in the organization. Experience from an international context is beneficial

Join our journey
When you join our journey, you will play an important role in changing the housing game. We are looking forward to your application as soon as possible, but no later than the 3rd of June 2019.

In this recruitment, we are cooperating with Navigio. Please send your application to Minya Segercrantz at:

This is Bonava
Bonava is a leading residential development company in Northern Europe. Bonava has been creating homes and neighbourhoods since the 1930s. Bonava has 2 000 employees and operates in Sweden, Germany, Finland, Denmark, Norway, St. Petersburg, Estonia and Latvia, with sales of SEK 14 billion in 2018 Bonava’s shares are listed on Nasdaq Stockholm. Read more at

We create homes and neighbourhoods
Join our journey